Representative for Customer Satisfaction

5 days ago


Quezon City, National Capital Region, Philippines Jocsoncollege Full time
A Career Opportunity in Customer Satisfaction

National Capital Region (NCR), Quezon City

  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a TESDA / Technical / Vocational Certificate on any course.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.
  • Required skill(s): Customer Service Oriented.
About This Role

We are seeking a skilled Customer Service Representative to join our team in Araneta, Quezon City. As a representative, you will play a critical role in ensuring customer satisfaction.

Your Key Responsibilities
  1. Respond to customer inquiries in a timely and professional manner.
  2. Analyze customer feedback to identify areas for improvement.
  3. Develop and implement strategies to improve customer satisfaction.
  4. Maintain accurate records of customer interactions.
  5. Collaborate with colleagues to achieve team goals.
Requirements
  • High school diploma or equivalent.
  • Minimum 1 year(s) of customer service experience.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
What We Offer
  • A comprehensive benefits package.
  • Ongoing training and development opportunities.
  • A supportive team environment.
  • Opportunities for advancement within the company.

Location: Quezon City, National Capital Region (NCR).



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