Customer Satisfaction Expert

6 days ago


Quezon City, National Capital Region, Philippines E Source Systems Multipurpose Cooperative Full time

E Source Systems Multipurpose Cooperative is an organization that thrives on delivering outstanding customer experiences, and we're looking for a dedicated individual to join our team as a Customer Service Representative.

About the Position

This role involves working closely with customers to address their needs and concerns, providing exceptional service to ensure customer satisfaction and retention.

Main Responsibilities
  • Act as the primary point of contact for customer inquiries and support, responding promptly and professionally.
  • Collaborate with team members to achieve shared goals, improving service delivery and enhancing the overall customer experience.
  • Maintain a welcoming environment for customers, ensuring they feel valued and supported throughout their interactions.
Essential Requirements
  • A minimum of a high school diploma or equivalent is preferred.
  • No prior experience is necessary; training will be provided to ensure success in this role.
  • The ideal candidate will possess strong communication and interpersonal skills, being able to work effectively in a fast-paced environment.
  • A friendly, adaptable, and patient approach is crucial for delivering exceptional customer experiences.


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