Technical Systems Administrator

19 hours ago


Pulong Santa Cruz, Calabarzon, Philippines beBeeSystemAdministrator Full time ₱1,000,000 - ₱1,500,000
Job Overview

This role entails managing complex technical issues, providing training and support for a systems administration team. The ideal candidate will have advanced experience in troubleshooting network and server problems using various technologies such as Cisco, Fortinet and Microsoft products.

Key Responsibilities:
  • Act as the primary escalation point from tier 1 and tier 2 support teams for resolving complex technical issues via phone, email and remote access.
  • Provide training and guidance to junior staff on advanced systems administration topics including Citrix environments, virtualization and enterprise storage systems.
  • Advanced troubleshooting of network and server issues including hardware configuration, firmware updates and OS patching.
  • Expertise in Office 365 and Azure administration including migrations and license management for SaaS products.
  • Maintain accurate documentation and create standard operating procedures for technical tasks.
Requirements:
  • Bachelor's degree in Computer Science or related field (or equivalent professional experience).
  • Relevant certifications preferred: Microsoft (MCSA/MCSE), Cisco CCNA/CCNP, VMware VCP, Citrix CCA/CCP.
  • 5+ years of experience in advanced systems administration preferably in an MSP or enterprise environment.
  • Proven ability to resolve complex technical issues and provide effective training and support.


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