
Technical Solutions Specialist
2 weeks ago
We are looking for a skilled Technical Expert to join our team. As a key member, you will support the implementation of technical solutions that drive business growth and customer satisfaction.
As a Technical Expert, your primary role will be to provide technical guidance and oversight to ensure that our applications, projects, and initiatives meet their objectives. You will collaborate closely with cross-functional teams to deliver successful solutions and provide technical expertise throughout the project lifecycle.
- Experience in a similar role, preferably as a Business Analyst or Technical Expert in an Agile environment.
- Strong skills in SQL and PL/SQL for querying and validating data.
- Ability to translate complex business requirements into detailed technical specifications.
Responsibilities:
- Collaborate with Business/Product teams to understand end-to-end business processes of regional digital platforms.
- Be the technical subject matter expert representing our applications.
- Create technical requirements, deliverables, and acceptance criteria for our applications.
- Develop technical flow diagrams, UI mock-ups, etc.
- Work with Agile Build teams/Dev teams and third-party technical teams to create/test and validate technical requirements.
- Work with Solution Architects and Product Managers to fill in technical requirement gaps.
- Ensure application knowledge is documented, recorded, and maintained.
- Comply with security standards.
- Support AMS teams and product managers during platform issue escalations.
- Continuously seek opportunities to reduce technology debt.
- Undertake/facilitate specialized and general testing as required, including external stakeholders where relevant.
- Participate in deployments when new products are enhanced or added.
- Provide trainings when necessary.
Work Setup: Hybrid, 1x week RTO
Work Schedule: Morning shift
Job Type: Fixed term
Contract Length: 12 months
Benefits:
- Promotion to permanent employee
- Work from home
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