Healthcare Call Center Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Key Responsibilities
This position involves working as a customer support specialist in a dynamic call center environment. As a key member of our team, you will:
• Handle incoming calls from patients and clients, responding to their queries and concerns
• Resolve customer complaints in a professional and timely manner
• Maintain accurate records of customer interactions, including call logs and complaint resolutions

To excel in this role, you should have excellent communication skills, both written and verbal. You should also be able to multitask, work independently, and maintain confidentiality when dealing with sensitive information.

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