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Database Resolution Expert

3 weeks ago

Cebu City, Central Visayas, Philippines Boldrimpact Full time

We're seeking a highly skilled Database Resolution Expert to join our team at Boldr Impact. As a key member of our support team, you will be responsible for resolving complex database-related issues and providing expert-level support to our customers.

Your Key Responsibilities:
  • Resolving complex database issues through analysis and debugging
  • Developing and maintaining in-depth knowledge of our product and services
  • Working closely with cross-functional teams to ensure timely resolution of high-priority incidents
  • Providing expert-level support to our customers

We're looking for an analytical and critical thinker with a strong background in databases and SQL, excellent problem-solving skills, and a passion for delivering exceptional customer experiences.

Requirements:
  • 2+ years of experience in a technical support or similar role
  • Strong understanding of databases and SQL
  • Bachelor's degree in IT or Computer Science
  • Excellent written and verbal communication skills

You'll enjoy a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.