Collections Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeCollections Full time ₱31,000 - ₱36,100
Job Title: Collections Advisor

This role is responsible for handling customer interactions and resolving account issues through effective communication and problem-solving skills.

About the Role
  • The ideal candidate will have a background in collections, preferably in a contact center environment.
  • Sales knowledge and experience working with customers are essential for this position.

In this role, you will handle inbound and outbound calls, emails, and text messages from current borrowers.

You will conduct negotiations to collect outstanding accounts while maintaining professionalism and empathy.

Your goal is to resolve overdue accounts efficiently and effectively.

Required Skills and Qualifications
  • Cross-functional capabilities: You should be comfortable using multiple applications and monitors simultaneously.
  • Customer service expertise: Strong active listening skills and the ability to convey information clearly.
  • Career maturity: A confident and professional demeanor when addressing sensitive topics.
  • Solutions-oriented mindset: Think critically and make accurate decisions.
  • Growth-oriented approach: Open to feedback and committed to continuous improvement.
Benefits
  • A reliable internet connection - No Pocket Wifi.
  • Opportunities for career growth and development.
  • A dynamic and innovative team environment.
About Us

We are a fintech company that provides smart credit-building, mortgage, and lending solutions. Our mission is to revolutionize financial access for Canadians.

We help millions of people explore their financing options with ease. If you're ambitious, driven, and ready to grow your sales career, join us and be part of something bigger.

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