Customer Service Representative

1 week ago

Tanauan, Calabarzon, Philippines beBeeSupport Full time ₱5,000 - ₱7,000
Customer Service Professional

We are seeking a detail-oriented and reliable individual to process refunds, create shipping labels, and handle customer inquiries.

Key Responsibilities:
  • Process online order refunds accurately and promptly.
  • Generate and manage shipping labels for outgoing packages.
  • Respond to customer phone calls with professionalism and clarity.
  • Maintain accurate records and follow established procedures.
  • Collaborate with colleagues to ensure timely resolution of customer issues.
Requirements:
  • Excellent English communication skills (spoken and written).
  • Clear speaking voice with minimal accent.
  • Strong attention to detail and organizational skills.
  • A stable, high-speed internet connection is required.
  • The ability to follow instructions and work independently is essential.
Benefits of Working in Customer Service
  • Foster strong relationships with customers through effective communication.
  • Develop problem-solving skills by resolving customer complaints and concerns.
  • Gain experience in a fast-paced environment, learning to prioritize tasks and manage time effectively.
Preferred Qualifications:
  • Prior experience in customer-facing roles or similar positions.
  • Familiarity with online order platforms and shipping tools is an asset.

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