Community Communications Specialist

1 day ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time $24,000 - $45,000

Our goal is to create a seamless communication experience for businesses and individuals alike. We are building the ultimate tool for communities, enabling them to stay connected and thrive.

With over 20,000 customers worldwide, we are on a mission to revolutionize the way people communicate. Our team is diverse and strong, spanning across 15 countries.

About the Role
  • Utilize analytical skills to identify trends and drive customer satisfaction.
  • Collaborate cross-functionally to remove obstacles and ensure exceptional customer experiences.
  • Understand customer concerns and work towards solutions to retain customers.
  • Identify opportunities to upsell our services and products that save customers time and money.
  • Develop excellent verbal and written communication skills to establish rapport with a variety of people.
  • Remain calm under pressure and adapt quickly to change.
  • Be kind, patient, and skilled in both English language and multitasking.
  • Gain experience with Zendesk, Hubspot, or similar technology platforms.

We value curiosity and learning in our employees. We promote open-mindedness, acknowledge mistakes, and encourage challenging questions for personal growth.

We prioritize decisive action over deliberation, recognizing that innovation requires pushing personal limits and taking calculated risks.

We strive for transparency and emphasize open, direct communication to resolve issues efficiently and build strong relationships with stakeholders.

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