
Skilled Trades Industry Representative
2 days ago
Key Role Summary:
We're seeking a skilled professional to represent our partner brands in the skilled trades industry.
This role involves handling customer inquiries, scheduling appointments, and resolving issues with professionalism and urgency.
Primary Responsibilities:
- Manage inbound calls, emails, and chat support effectively
- Book service appointments accurately and efficiently
- Input customer details and service notes into CRM and scheduling platforms
- Provide clear information regarding services, pricing, and expectations
- Follow up on scheduled services and pending customer issues
- Maintain a strong focus on customer satisfaction, clarity, and responsiveness
Essential Skills and Qualifications:
- 1 year of customer service, call center, or support experience (remote work preferred)
- Strong background in construction, home services, or skilled trades industries
- Comfortable working with tech tools (CRMs, VoIP, scheduling systems)
- Fast learner with strong attention to detail and excellent time management
Benefits and Opportunities:
- Competitive pay: $5–$8 USD/hour
- Full-time schedule: 40 hours per week
- Opportunities for overtime and client-specific perks
What We Offer:
As a dedicated staffing and recruiting agency, we connect high-performing talent with growing home service companies across the U.S.
Job Highlights:
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