
Automotive Service Specialist
3 days ago
Job Overview
This role is a fantastic opportunity to utilize your technical expertise in the automotive sector.
As our ideal candidate, you will possess exceptional analytical and communication skills, be computer literate, and have a proven ability to work well with customers.
We are looking for an individual who can assess damage, process insurance claims efficiently, and maintain strong relationships with clients throughout the repair process.
The ideal candidate should be a self-starter with excellent problem-solving abilities and a passion for delivering top-notch customer service.
Key Responsibilities:- Determine the type of vehicle service required
- Prepare accurate estimates for repairs based on assessed damages
- Process insurance claims promptly and effectively
- Maintain open communication with clients regarding their vehicle's status and any issues that may arise during the repair process
- Convert Letters of Authorization (LOA) to Repair Orders (RO)
- Oversee the completion of repairs and ensure vehicles are returned to clients in excellent condition
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