Service Advisor

4 weeks ago

Manila, National Capital Region, Philippines San Miguel Corporation Full time

Qualifications:

  • Graduate of a four-year course in Business, Automotive, Engineering, or any related field.
  • With at least 2–3 years of relevant experience and technical background in the automotive industry.
  • Excellent oral and written communication skills.
  • Customer service–oriented.
  • Willing to be assigned in San Juan City, Metro Manila.

Job Overview:

  • Communicate with customers to understand their needs and provide clear explanations of repair requirements to customers, sales personnel, and mechanics.
  • Identify required services, perform diagnoses, and provide accurate estimates of time and costs.
  • Assign tasks in the workshop and review/approve completed work.
  • Manage service entries and warranty claims.
  • Handle problem management and resolution effectively.
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