Incident Resolution Specialist
6 days ago
At GCash, we're committed to providing meaningful and convenient financial solutions for Filipinos.
Job Description- This role requires a strong understanding of business operations and the ability to analyze complex problems.
- The ideal candidate will have excellent communication skills, be able to work independently, and provide guidance to less experienced staff members.
Main Responsibilities:
- Design and implement process improvements to increase efficiency and reduce risk.
- Lead post-incident reviews to identify lessons learned and improvement opportunities.
- Mentor and guide less experienced staff members to ensure smooth operation of business units.
Requirements:
- Please refer to job description.
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