Major Incident Response Coordinator

3 days ago


Taguig, National Capital Region, Philippines weSource Management Consultancy Firm Full time

As a Major Incident Response Coordinator at weSource Management Consultancy Firm, you will play a critical role in ensuring the highest level of service availability for our clients. You will be responsible for coordinating efforts across technical and non-technical teams to resolve major incidents efficiently.

About the Job

The Major Incident Management Analyst works closely with cross-functional teams to resolve major incidents quickly, using strong analytical skills and excellent communication abilities.

Key Accountabilities
  • Coordinate efforts across technical and non-technical teams to resolve major incidents.
  • Monitor system alerts, customer reports, and internal notifications for potential major incidents.
  • Communicate regularly with stakeholders about the status of major incidents, providing updates on impact, current status, and estimated time to resolution.
  • Collaborate with technical teams to develop strategies for resolving major incidents quickly.


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