Customer Success and Sales Liaison

6 days ago


Davao City, Davao, Philippines RJ PLAYSITE Full time

RJ PLAYSITE is a dynamic organization that values innovation, teamwork, and customer satisfaction. As a Sales Operations Coordinator, you will play a vital role in driving business growth by generating sales reports, tracking performance metrics, and providing feedback to management and sales teams.

Responsibilities:
  • Generate sales reports and provide feedback to management and sales teams.
  • Track performance metrics and analyze sales data to identify trends and patterns.
  • Develop and maintain accurate sales reports and dashboards to track key performance indicators (KPIs).

In this Technical Sales Support Specialist role, you will be responsible for ensuring seamless communication between the sales team, customers, and other departments to facilitate effective order fulfillment.

Key Requirements:
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent written and verbal communication skills with ability to effectively communicate with cross-functional teams.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).

The Customer Success and Sales Liaison role at RJ PLAYSITE involves collaborating with inventory and warehouse teams to ensure stock availability and order fulfillment, as well as developing and maintaining strong relationships with customers to drive customer satisfaction and loyalty.

Responsibilities:
  • Collaborate with inventory and warehouse teams to ensure timely and accurate order fulfillment.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Provide exceptional customer service to drive customer satisfaction and loyalty.

We are seeking a highly motivated Business Development and Sales Enablement Associate to join our team at RJ PLAYSITE. In this role, you will be responsible for managing multiple tasks simultaneously and working under pressure to achieve sales targets.

Key Responsibilities:
  • Manage multiple projects and priorities simultaneously to achieve sales targets.
  • Develop and maintain strong relationships with customers and sales teams to drive business growth.
  • Identify opportunities for process improvements and implement changes to enhance sales efficiency.

To excel in this role, you should possess excellent time-management skills, problem-solving abilities, and basic knowledge of sales principles and customer service best practices.

Requirements:
  • Strong organizational and time-management skills with ability to prioritize tasks effectively.
  • Excellent problem-solving skills with ability to analyze complex situations and develop effective solutions.
  • Basic knowledge of sales principles and customer service best practices.


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