Customer Experience Excellence Director

1 day ago


Cainta, Calabarzon, Philippines beBeeExperience Full time ₱2,500 - ₱5,000
Lead the Way

We are seeking an exceptional Customer Experience Team Leader to drive excellence in customer satisfaction.

As a leader, you will be responsible for representing customer interests and prioritizing feedback to inform business decisions. This role emphasizes collaboration, problem-solving, and effective communication to ensure seamless customer experiences.

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  • Essential Qualifications
  • 2+ years of experience in a similar leadership role
  • Strong command of English language, both spoken and written
  • Proven ability to lead team leaders and members with various scopes and performance indicators
  • Excellent problem-solving skills and confidence in addressing challenges to ensure customer experience excellence

What We Offer

  • Opportunity to collaborate with world-class talents in a dynamic environment
  • Professional growth opportunities
  • A safe space that values diversity, equity, and inclusion
  • Openness to new ideas and initiatives
  • Comprehensive benefits, including remote work and more

Trafilea has been recognized as one of the Top 25 Companies for Remote Workers. Apply now for this exciting opportunity to make a difference in customer experience.



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