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IT Services Specialist

1 week ago

Manila, National Capital Region, Philippines NTT DATA, Inc. Full time

NTT DATA, Inc. is seeking a skilled IT Services Specialist - Production Support to join our team.

The ideal candidate will have a strong background in production support, with a focus on delivering high-quality results and exceeding client expectations. Strong technical skills, including knowledge of Windows Server/Linux, MSSQL, Oracle DB, and hands-on experience with deployment tools such as Tomcat, ActiveMQ, JBoss, are essential for this role.

Responsibilities:

  • Provide expert-level technical support and guidance to clients;
  • Perform root cause analysis and troubleshoot complex issues;
  • Implement effective solutions to ensure business continuity;
  • Communicate effectively with key stakeholders;
  • Meet strict deadlines and prioritize multiple tasks.

Requirements:

  • At least 10 years of experience in the Banking and Financial Services industry;
  • Extensive knowledge of Windows Server/Linux, MSSQL, Oracle DB;
  • Hands-on experience with deployment tools such as Tomcat, ActiveMQ, JBoss;
  • Strong debugging and troubleshooting skills;
  • Excellent written and spoken communication skills;
  • Ability to handle pressure, work independently, and in a team environment.