
Flexible Remote Customer Support Job
2 days ago
This is an opportunity to work from the comfort of your own home as a customer service representative. You'll be the first point of contact for customers' queries, which include order and product questions, payment matters, and website guidance.
Main Responsibilities Include:- Providing excellent customer service to ensure successful deliveries.
- Resolving technical issues related to Amazon's website, Prime services, and digital devices (Echo, Kindle, etc.)
- Gathering intelligence to prevent potential issues impacting customer experience and delivery performance.
- A competitive monthly pay starting at PhP 18,700, excluding rice and internet allowance
- Opportunities for on-the-job learning and growth
- Variable shifts over a 40-hour week from Monday to Sunday
- Training to develop problem-solving skills for customer support
- We provide equipment: desktop computer, UPS or power supply, and headset. You will need a dedicated office space with a desk and chair, and reliable broadband connection. A noise- and hazard-free environment is required.
- No scripted dialogues; you are encouraged to bring your personality to customer interactions
- Lifestyle benefits and other perks
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