Billing Operations Manager

2 weeks ago


Manila, National Capital Region, Philippines Our Lady of Lourdes Hospital Full time

Our Lady of Lourdes Hospital is committed to delivering exceptional patient care and service. As a key member of our team, the Billing Supervisor will play a vital role in ensuring seamless billing operations.

Job Description

The Billing Supervisor will be responsible for reviewing and verifying patient bills to ensure accuracy and compliance with regulatory requirements. This includes checking PHIC portions on hospital bills and PF of discharged patients, as well as monitoring daily outstanding balances of all admitted patients.

In addition, the Billing Supervisor will conduct assessments and financial evaluations to identify financially-challenged patients, respond to patient queries and concerns, and resolve billing process issues and revenue collections. They will also coordinate with doctors and other departments to address billing-related matters and submit weekly reports on problematic patients.

Key Responsibilities
  • Verify and review patient bills for accuracy and compliance
  • Monitor and track daily outstanding balances of all admitted patients
  • Conduct assessments and financial evaluations to identify financially-challenged patients
  • Respond to patient queries and concerns
  • Resolve billing process issues and revenue collections
  • Coordinate with doctors and other departments for billing-related matters


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