Compliance Specialist

2 days ago

Makati City, National Capital Region, Philippines beBeeCompliance Full time ₱350,000 - ₱600,000

Job Description: As a Compliance Management Analyst, you will serve as the primary point of contact for compliance matters in assigned locations. Your responsibilities will include monitoring and delivering contractual requirements for all compliance and regulatory matters, ensuring compliance with relevant regulatory guidance provided by Alorica and the client.

Key Responsibilities:

  • Act as the primary point of contact for compliance matters in assigned locations
  • Monitor and deliver contractual requirements for all compliance and regulatory matters including but not limited to: contractual compliance and audit requirements
  • Ensure compliance with relevant regulatory guidance provided by Alorica and the client
  • Change Control management of any compliance changes, launches of new temporary or permanent client space
  • SOP compliance manual & metrics oversight based on client directives and expectations
  • Serve as compliance SME/oversight for all areas and manage special tasks/projects
  • Collaborate on, create and manage policies and procedures
  • Perform audits and second level assessments as needed
  • Manage and lead remediation efforts for issues and/or areas of opportunity
  • Collaborate with Operations and all Support groups to remediate compliance performance issues
  • Serve as escalation point to client for all compliance and risk issues
  • Monitor and manage compliance percentage metrics performance relative to goals
  • Monthly reporting of the SOP Compliance manual requirements with action plans, timelines, owners, etc.
  • Maintain and report on all compliance metrics, action plans and deliver monthly compliance summary reports
  • Perform trend analysis on compliance metrics and identify areas of concern impacting programs, sites, agents, etc.
  • Provide advice, subject matter expertise and appropriate solutions for compliance risk regarding the development of new client business or proposed site expansions

Required Skills and Qualifications:

The ideal candidate will possess excellent communication, organizational, and problem-solving skills. Strong analytical and technical skills are required, as well as the ability to work independently and as part of a team.

Benefits:

This role offers a competitive salary and benefits package, including opportunities for career growth and professional development.

Others:

We are an equal opportunities employer and welcome applications from diverse candidates.

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