Sales Support Specialist

1 month ago


Ortigas Pasig, Philippines Eteam Workforce Private Corporation Full time
Job Summary

We are seeking a highly skilled and motivated Sales Support Specialist to join our team at Eteam Workforce Private Corporation. As a key member of our Sales Support Team, you will be responsible for providing exceptional support to our sales team, ensuring seamless deal processing, and driving commercial success.

Key Responsibilities
  • Process deals created by the sales team and user purchases
  • Perform verifications on deals, including requirements and payment verification
  • Manage commercial account manager concerns and coordinate with relevant departments for sales team requests
  • Accountable for operational commercial projects and tests required by commercial verticals
  • Manage sales CRM tools, including Salesforce
  • Monitor and remind clients with recurring payments and assist with collection if necessary
  • Perform outbound calls to ensure customer success and check market standing via liquidity test
Requirements
  • At least 2 years of experience in business areas such as management, marketing, or economics, or IT-related courses
  • Experience with CRM or subscription management tools, such as Salesforce, is preferred
  • 6 months to 1 year of Sales Support or CSR Sales experience
  • Familiarity with MS Excel functions and Google products is a plus
  • Strong communication skills, both verbal and written, in English and Filipino
  • Ability to be flexible, problem-solve, and wear multiple hats in a start-up and multicultural environment
  • Ability to analyze and solve complex technical issues, with strong attention to detail and a desire to follow procedures
  • High level of integrity, honesty, and judgment, with diligence and discipline in work ethics
What We Offer

We offer a competitive salary, up to Php24,000, and a hybrid work arrangement, with 3 days of remote work. If you are a motivated and detail-oriented individual with a passion for sales support, we encourage you to apply.



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