
Project Manager
7 days ago
This role plays a key part in ensuring seamless end-to-end order fulfillment by processing and tracking orders, coordinating with vendors, and maintaining clear communication with internal teams and clients.
The ideal candidate thrives in fast-paced environments, has excellent project management and organizational skills, and can effectively meet deadlines while managing multiple tasks.
Key Responsibilities- Process, track, and bill customer orders with accuracy and efficiency.
- Assist in preparing product specifications, pricing research, and vendor discussions.
- Submit and manage new customer and vendor forms for approval.
- Support the development of client proposals as needed.
- Verify and manage manufacturer orders, ensuring accuracy in details and specifications.
- Utilize software to manage order processing and documentation.
- Work with project specs and create and review product specifications.
- Follow up on order status, delivery schedules, and issue resolution to ensure smooth operations.
- Maintain and update the order tracking system, providing regular reports.
- Coordinate and confirm deliveries and installations with warehouses and client representatives.
- Track warehouse receiving of products and ensure proper documentation.
- Ensure client satisfaction by assisting with final approvals and addressing any concerns.
- Process invoices and maintain well-organized project files.
- Participate in team meetings and company initiatives.
- Excellent English communication skills – both verbal and written.
- Strong interpersonal skills – ability to interact effectively with clients and internal teams.
- Highly organized with strong project management skills – able to manage multiple tasks efficiently.
- Tech-oriented and comfortable with technology – must quickly adapt to various software tools.
- Experience with software is required.
- Basic understanding of project specs and familiarity with similar tools.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to meet deadlines and work efficiently under pressure.
- Prior experience in customer service, order processing, or a similar role is preferred.
- 100% remote position – work from the comfort of your home.
- Competitive pay and benefits.
- Opportunity to collaborate with a professional and dynamic team.
- Gain valuable experience working with clients and internal teams in a fast-paced industry.
- Ongoing training and support to help you excel in your role.
About our firm: We are a US-based global business process outsourcing (BPO) firm with over 25 years of experience. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
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