Workforce Analytics Expert

About the RoleWe are seeking a highly skilled Workforce Planning professional to join our team. As a Workforce Planning specialist, you will be responsible for forecasting future workforce needs, identifying potential gaps or surpluses in talent, and developing strategies to address them.Key ResponsibilitiesAnalyze historical workforce data to identify...

About the RoleWe are seeking a highly motivated and analytical individual to join our team as a Workforce Planning Specialist. In this role, you will be responsible for forecasting future workforce needs, identifying potential gaps or surpluses in talent, and developing strategies to address them.Key ResponsibilitiesAnalyze historical workforce data to...

We are seeking a skilled Workforce Management Executive to join our team at Manpower Core Group Inc.Job Summary:The successful candidate will be responsible for managing workforce operations, ensuring optimal service adherence models, and utilizing WFM tools to drive efficiency.Key Responsibilities:Manage workforce operations to ensure maximum...

Job Overview:In a fast-paced retail environment, Trinity Workforce seeks a skilled Team Lead to supervise and direct customer experience and support services. The ideal candidate will possess excellent communication skills, problem-solving approach, and knowledge of Voice reporting systems.Responsibilities:• Supervise and direct all customer experience and...

Company OverviewSutherland is a global leader in providing business process outsourcing and technology services. Our company is dedicated to delivering exceptional customer experiences through innovative solutions and strategic partnerships.About the RoleThis position is an exciting opportunity for a talented individual to join our team as an Associate...

Welcome to TASQ Staffing Solutions, where we strive to deliver top-notch staffing solutions to businesses across the globe. As a Workforce Optimization Specialist, you will be responsible for developing and implementing effective workforce management strategies that drive business success.Responsibilities:We are seeking a highly skilled Workforce...

Eteam Workforce Private Corporation is looking for a skilled Help Desk Expert to handle technical inquiries and resolve customer complaints.About the Role:This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing excellent customer service.Responsibilities:Respond to customer emails, chats, and calls in a timely...

Job DescriptionThe Workforce Optimization Manager ensures the effective management of workforce resources to achieve business objectives. This role is responsible for analyzing and optimizing operational processes to improve productivity, efficiency, and quality.Main Responsibilities:Develop and implement strategic plans to optimize workforce...

Company OverviewTASQ Staffing Solutions is a leading provider of workforce management solutions, dedicated to delivering exceptional results in the BPO industry.As a Workforce Management Executive at TASQ Staffing Solutions, you will be responsible for leading our team of analysts in optimizing our clients' workforce strategies, resulting in increased...

We are looking for a talented Reporting and Analytics Expert to join our team at HLH Consulting Group.The ideal candidate will have experience in designing and developing reports and tools using MS Office Applications, specifically Microsoft Excel and VBA macros.Responsibilities include data analysis, reporting, and providing insights to stakeholders.This...

Company Overview:Sutherland Global is a leading global provider of business process and technology management services. Our workforce thrives in an environment of diversity, where everyone works together to create great breakthrough solutions.We celebrate our diversity and promote a positive work environment by conducting ourselves professionally and helping...

**Job Summary**Tasq Staffing Solutions is seeking an experienced Workforce Planning Director to lead our workforce management initiatives. The ideal candidate will have a strong background in data analysis and interpretation, with excellent communication and interpersonal skills.Key Responsibilities:Design and generate management information system (MIS)...

About John Clements Consultants, Inc.We are a leading consulting firm dedicated to delivering innovative solutions to our clients in the field of contact centre operations. Our team is passionate about helping businesses achieve operational excellence and improve their bottom line.Job DescriptionWe are seeking an experienced Operations and Scheduling Lead to...

WORKFORCE MANAGEMENT EXECUTIVE Job DescriptionRole PurposeThe purpose of the role is to ensure updating and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. ͏Job Responsibilities:1. Design & generate MIS...

Tasq Staffing Solutions seeks a Workforce Management Director to ensure the updating and management of data related to client accounts (forecasting, scheduling, and performance). The role is responsible for providing timely and accurate analysis through MIS reports and dashboards to external and internal stakeholders.The key responsibilities include...

Job DescriptionWe're looking for an experienced Analytics Reporting Expert to join our team at Recruiter PH.Key ResponsibilitiesDesign and develop data visualization dashboards using PowerBI.Analyze complex data sets to identify trends, patterns, and correlations.Collaborate with cross-functional teams to gather requirements and provide data-driven...

TASQ Staffing Solutions is committed to delivering exceptional staffing solutions to businesses across various industries. As a key member of our team, you will play a vital role in shaping the future of our workforce management practices.Key Requirements:The ideal candidate should have a solid understanding of workforce management principles and be able to...

Sutherland is a global leader in business and digital transformation. We partner with leading brands worldwide to drive growth, efficiency, and innovation.About This OpportunityThis Quality Analyst role involves evaluating customer transactions to ensure quality and accuracy. The successful candidate will have strong analytical skills and be able to drive...

Job Summary:We are seeking an experienced Team Lead to join our team at Trinity Workforce. In this role, you will be responsible for supervising and directing customer experience and support services activities, producing accurate and actionable reporting, and supporting customer retention and sales strategy. If you have strong leadership skills, excellent...

About the JobAs an Associate Manager – Workforce Analytics (RTA), you will play a crucial role in ensuring the effective delivery of our services. You will be responsible for monitoring queues in real-time to identify and address potential risks to meeting contractual KPIs. Your expertise will help us maintain high levels of service quality and...