Performance Improvement Specialist

Job DescriptionSutherland is seeking a skilled Performance Improvement Specialist to lead our real-time operations. As a key member of our team, you will be responsible for analyzing real-time data to identify areas for improvement and implementing strategies to enhance service delivery.You will monitor service level performance at interval levels against...

In this dynamic role as Sales Performance Improvement Specialist, you will be responsible for analyzing customer service data and developing strategies to improve sales performance. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.You will work closely with the sales team to...

About the RoleThis is an exciting opportunity to join a high-performing team and contribute to our mission of delivering exceptional customer experiences. As a Lead RTA, you will have the chance to make a real impact on our business and develop your skills and expertise.What We OfferWe offer a competitive salary and benefits package, as well as opportunities...

Job Description:We are looking for a skilled Sr. Associate-Real Time Analyst to join our team at Sutherland Global. In this role, you will be responsible for monitoring queues in real-time and identifying potential risks to meeting contractual KPIs.Main Responsibilities:Performance Monitoring: Identify and address potential risks to meeting contractual KPIs...

Job Overview:Sutherland Global is a leading provider of business process outsourcing solutions, seeking a highly skilled and driven individual to join our team as a Lead - Real Time Analyst.This role offers a unique opportunity to leverage data-driven insights to optimize service delivery and drive business growth.The ideal candidate will have a strong...

We are seeking a Sales Performance Improvement Specialist to optimize our sales processes and drive revenue growth. The successful candidate will have a strong background in insurance sales and marketing, with expertise in developing sales strategies and collaborating with external partners.Main Responsibilities:Develop and implement sales strategies to...

About the RoleIn this Service Excellence Leadership position, you will play a pivotal role in achieving client and employee satisfaction while driving maximum potential in both the top and bottom line through sustainable and repeatable actions following Sutherland's Model.You will lead projects and deliver QNI/CM Benefits for assigned programs through DMAIC,...

Account Performance AdvisorWe are seeking a highly skilled Account Performance Advisor to join our team at Benby Enterprises, Inc. As an Account Performance Advisor, you will be responsible for analyzing sales data and market trends to identify areas for improvement and implementing strategies to maximize sales and product visibility.Key...

Team Leadership & Performance Management ExpertDrive Business Outcomes through Effective Team LeadershipAbout the RoleWe are seeking an experienced Operations Manager to lead our team in achieving exceptional results. As an Operations Manager at Wipro, you will be responsible for managing multiple lines of business, ensuring smooth operations, and aligning...

Key ResponsibilitiesSupport Service Delivery in achieving client and employee satisfactionLead projects and deliver quality improvementsDrive platinum standard performanceTrain and mentor Service Delivery and Functional groupsYou will work closely with program heads and cross-functional leads to achieve internal and external goals. This role requires strong...

Company OverviewSutherland is a group of driven and hard-working individuals who are seeking an attentive and goal-oriented person to join us as a Lead RTA. We are a team that values productivity performance, service level, and utilization delivery.Job DescriptionWe are looking for a skilled professional who can monitor queues in real-time to identify and...

We are seeking an experienced Service Delivery Specialist to join our team at BC HOLDINGS, L.L.C.About UsBC HOLDINGS, L.L.C. is a company based out of Overland Park, Kansas, United States. We value customer satisfaction and strive to deliver excellent service to our clients.Job DescriptionThe Service Delivery Specialist will be responsible for managing...

Performance Improvement Analyst Job DescriptionWe are seeking an experienced Performance Improvement Analyst to join our team. The successful candidate will be responsible for analyzing business data to identify trends and areas for improvement, and developing strategies to drive business growth and profitability.Main Responsibilities:Analyze business data...

Qualfon Philippines, Inc. is seeking an Operations Quality Assurance Specialist to join our team.Job Summary:The Operations Quality Assurance Specialist will be responsible for evaluating and improving our operational processes.Key Responsibilities:Evaluate current processes and identify areas for improvementDesign and implement new processes to improve...

Senior Seed Quality Analytical Specialist Job SummaryCorteva Agriscience is seeking a highly skilled Senior Seed Quality Analytical Specialist to perform complex quality analyses and prepare test results. This role involves validating test data according to site working instructions and procedures in a timely and accurate manner.Key ResponsibilitiesConduct...

Job SummaryCorteva Agriscience is seeking a highly skilled Seed Quality Assurance Specialist to perform specialized quality analyses and prepare test results. This role involves validating test data according to site working instructions and procedures in a timely and accurate manner.Key ResponsibilitiesConduct SQT lab activities with high precision and...

At Wipro Technologies, we are looking for an experienced Contact Center Team Lead to join our team. As a Contact Center Team Lead, you will be responsible for executing processes and driving team performance on key metrics.Responsibilities:Coach and support agents directly, ensuring effective use of key dashboards and call activity reporting.Identify and...

Pilmico Foods Corporation, a leading integrated agribusiness and food company, is seeking a highly skilled Swine Health Specialist to join our team. As a key member of our Pilmico Farms division, you will play a vital role in ensuring the health and well-being of our swine population.About the RoleThe successful candidate will be responsible for implementing...

About the RoleWe are looking for a skilled Phone Support Specialist to join our team at Neksjob Corporation. As a Phone Support Specialist, you will be responsible for handling customer inquiries and resolving issues related to our products or services.Key Responsibilities:Handle customer calls in a timely and efficient manner.Resolve customer complaints and...

NeksJob is seeking a highly motivated Technical Liaison Specialist to join our team. As the primary point of contact between our clients and internal teams, this role requires exceptional communication skills, technical knowledge, and problem-solving abilities.Main Duties:Serving as a liaison between clients and internal teamsProviding technical support and...