
US Tax Client Operations Expert
1 day ago
We are seeking a highly skilled and motivated US Tax Specialist to join our team. The successful candidate will be responsible for managing client accounts related to nexus reviews, permit applications, offboarding, tax settings, and new sales channels.
As a key member of our onboarding team, you will ensure clients have an exceptional experience. Your main tasks include organizing transaction data, compiling nexus information, updating tax software, overseeing permit applications, and communicating with clients.
Your Key Responsibilities:- Manage changes to existing client accounts and communicate effectively to progress workflows.
- Support clients and their sales tax accountants with issues related to tax settings, platforms, permits, and offboarding.
- Update and test sales tax settings on platforms.
- Support client offboarding, including permit closure and final paperwork.
- Serve as the first contact for support on nexus reviews, permits, and other tax-related issues.
- Handle billing support and process improvements with the onboarding team.
We value attitude and potential over current knowledge and experience. You will build expertise in sales tax and communicate complex information clearly in English.
What We Offer:- Monthly salary: 102,725 - 105,144 PHP depending on experience.
- 43 days off annually, including holidays and PTO.
- Remote work from home.
- Participation in profit sharing.
We actively promote an inclusive culture and encourage applications from marginalized groups. We understand that some qualified candidates may hesitate to apply and welcome all to consider applying.
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