Detail-Oriented Document Associate

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeDocument Full time $50,000 - $67,000
About the Role

We're seeking a detail-focused and process-oriented Document Associate to join our core operations team. This role involves reviewing and validating documents submitted by professionals who want to work with us.

As a key member of the Document Associate team, you'll review various credentials and compliance documents. Your work directly impacts the quality, speed, and safety of our onboarding process—helping professionals get to work quickly and enabling facilities to hire without delay.

Key Responsibilities
  • Review and validate essential onboarding documents submitted by professionals, ensuring accuracy, completeness, and compliance with facility, local, state, and federal guidelines.
  • Manage queues for document submissions, backlogs, and expirations during assigned shifts—acting on real-time prioritization.
  • Daily tasks include document status updates, document mapping, resolving unread submissions, and handling special projects.
  • Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency.
  • Collaborate with cross-functional teams to resolve document-related inquiries and enhance internal workflows. Effective communication is key via Slack and other internal tools.
  • Stay informed on evolving documentation standards and product updates to ensure consistent, accurate decision-making.
  • Meet targets for document review time, accuracy, and throughput, contributing to both individual and team performance goals.
Requirements
  • Prior experience in roles such as document verification, credentialing, compliance operations, administrative support, or customer service.
  • Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records).
  • A sharp eye for detail—you catch inconsistencies others might overlook.
  • Confidence in making timely decisions, even in gray areas.
  • Strong written communication skills and the ability to simplify complex topics.
  • Highly organized and dependable, with a strong sense of ownership and urgency.
  • Demonstrated success in fast-paced, fully remote work environments.
  • Comfortable using tools like Slack, Zendesk, Google Sheets, and task management platforms.
  • Ability to work independently while effectively collaborating with other teams.
  • Experience with Quality Assurance (QA) work is a plus.
Benefits
  • This role requires residing in the Asia-Pacific region.
  • A wired internet connection with a minimum of 15 Mbps download speed.
  • Minimum system specifications: RAM 12 GB (16 GB recommended).
  • A quiet, professional home workspace.
  • A noise-canceling headset and a stable internet/power backup setup.
Important Details
  • Please apply through this platform only. Do not contact recruiters or hiring managers directly.
  • This role includes completing a test assessment using made-up data. You will receive an email within 1-2 days after applying.
  • The final compensation will be based on region, skills, and interview performance.
  • Interviews via mobile phones are not recommended.

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