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Risk Analytics and Quality Lead

1 week ago

Makati City, National Capital Region, Philippines Manulife Full time

About the Role

This is a unique opportunity to join our team as a senior manager, overseeing distribution risk management and quality assurance. As a key member of our organization, you will be responsible for monitoring and mitigating identified distribution risks across local business units.

Key Responsibilities

  • Assessing Material Risks and Mitigation Plans

  • SUPPORTING RISK OWNERS IN ESTABLISHING CONTROLS AND REVIEWING THEIR EFFECTIVENESS

  • Data Analysis and Monitoring Sales Quality or Adverse Sales Behavior

  • Preliminary Review of Exceptional Cases and Collaboration with Stakeholders

  • Control Reviews and Self-Assessment of Distribution Units

  • Distribution Quality Assessment and Continuous Improvement

  • Driving a Reduction in Distribution Risk and Maintaining a Risk Register

  • Reporting Distribution Risks and Action Plans

  • Responding to Audit, Risk, and Compliance Findings

About You

  • You possess strong analytical skills and experience in data analysis and visualization.

  • You are familiar with insurance industry operations and have experience in audit, regulatory compliance, and operational risk controls.

  • You excel in working collaboratively with cross-functional teams to drive business outcomes.

  • You share our commitment to delivering exceptional customer experiences and building a culture of innovation and excellence.