Customer Service Reservation Coordinator

1 month ago


Angeles City, Central Luzon, Philippines Fastrack Multi-Purpose Cooperative Full time

Company Overview: Fastrack Multi-Purpose Cooperative is a dynamic establishment that values excellent customer service and seamless operations. We strive to provide our customers with the best possible experience, starting from the moment they make their reservation.

Job Summary: As a Reservations Clerk, you will play a crucial role in ensuring the smooth operation of our reservation system. You will work closely with our staff to provide top-notch customer service, handle reservations, and make changes or cancellations as needed.

Responsibilities:

  • Reservation Management: Coordinate with staff to manage reservations, including accepting new reservations, making changes, and cancelling existing ones.
  • Customer Communication: Communicate effectively with customers through verbal and written communication, providing them with clear information about their reservations.

Requirements:

  • Excellent Communication Skills: Possess strong verbal and written communication skills to interact with customers and staff.
  • Attention to Detail: Maintain accuracy and attention to detail when managing reservations and communicating with customers.

Salary: The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.



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