Client Experience Specialist
1 week ago
A successful Client Experience Specialist at ResultsCX will be measured by their ability to manage day-to-day operations efficiently, maintain high levels of client satisfaction, and resolve administrative problems effectively.
KPIs will include metrics such as first call resolution rate, average handling time, and client satisfaction ratings.
This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Responsibilities:- Manage day-to-day operations of the front desk.
- Measure and report on KPIs.
- Develop and implement process improvements.
- Collaborate with cross-functional teams to resolve administrative problems.
- At least a Bachelor's/College Degree in Business Studies/Administration/Management or equivalent.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- The ability to work the night shift and with minimum supervision.
- At least 1 year of working experience in the related field is required for this position.
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Client Experience Specialist
1 week ago
Pasig, National Capital Region, Philippines Gratitude Philippines Full timeJob Summary: Gratitude Philippines is seeking a skilled Client Experience Specialist to join our customer service team. In this role, you will be responsible for interacting with clients, resolving issues, and building strong relationships. To succeed in this position, you'll need to possess excellent communication skills, a strong educational background,...
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Client Experience Specialist
2 weeks ago
Pasig, National Capital Region, Philippines The Results Companies Full timeThe Results Companies is seeking a talented Client Experience Specialist to join our team. As a frontline representative, you will be responsible for providing exceptional customer experiences through various communication channels.About the RoleThis role requires strong customer service skills, time management expertise, and the ability to work in a...
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Client Support Coordinator
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Delivery and Collection Specialist
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Client Experience Specialist
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Messenger Coordinator
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Client Experience Supervisor
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Client Experience Champion
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Client Service Specialist
6 days ago
Pasig, National Capital Region, Philippines Gratitude Philippines Full time**Job Summary:**We are seeking a Client Service Specialist to join our team at Gratitude Philippines. The successful candidate will provide exceptional client service, work closely with our sales team, and develop strategies to grow our customer base.About the Role:The Client Service Specialist will be responsible for:Providing exceptional client service to...
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Client Relationship Specialist
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Client Acquisition Specialist
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Client Acquisition Specialist
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Client Engagement Specialist
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Pasig, National Capital Region, Philippines V-Call Center Link Inc. Full timeAre you a motivated and results-driven individual looking for a new challenge? We're seeking a Client Engagement Specialist to join our team at V-Call Center Link Inc. As a Client Engagement Specialist, you will be responsible for handling sales inquiries, maintaining accurate customer records, and following up with potential leads.Job DescriptionAs a key...
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Client Experience Representative
2 weeks ago
Pasig, National Capital Region, Philippines Neksjob Corporation Full timeJob DescriptionNeksjob Corporation is seeking a highly skilled and motivated Client Experience Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and support through various communication channels.Main ObjectivesYour primary goals will include providing accurate and timely information, resolving...
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Client Relationship Specialist
6 days ago
Pasig, National Capital Region, Philippines Satellite Office Full timeRole DescriptionWe are seeking a highly skilled Client Relationship Specialist to join our team at Satellite Office. As a key member of our sales support team, you will be responsible for building and maintaining strong relationships with our clients.Key ResponsibilitiesDevelop and maintain strong relationships with clients to drive business growth and...
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Customer Experience Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Isentia Full timeIsentia Pasig, National Capital Region, PhilippinesCustomer Experience Specialist (Vuelio)The Customer Experience Specialist works as part of the broader Customer Success Team tasked with providing best in class service to our clients. The primary focus is providing Admin Support to the UK based Customer Success team, which can include: investigating issues...
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Client Operations Specialist
3 weeks ago
Pasig, National Capital Region, Philippines Insight Technology Full timeSelect how often (in days) to receive an alert:Pasig, PHRequisition Number: 99971Client Operations SpecialistLocation: This is an onsite opportunity where you will work in the office during training. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Received 35+...