Full-Time Customer Service Representative
1 week ago
This role plays a pivotal part in the success of our organization by coordinating instructors, tracking student progress, and providing top-notch customer service.
- The Academic Support Specialist is integral to our team's success by facilitating communication between instructors and students, monitoring student progress, and delivering exceptional customer experience.
- Active participation in regional operations is also required.
- Providing academic services to students and their families with utmost professionalism and dedication is another key responsibility.
- Operating effectively in a virtual environment is crucial for this role.
- Maintaining high standards in people, financial, and academic aspects is essential for the smooth functioning of the organization.
- Ensuring timely delivery of programs and initiatives for our students and school district partners is also vital.
- Meeting operational excellence standards is mandatory.
- Providing administrative support to regional operations, including phone answering, daily business data management, and scheduling with students and teachers, is another significant task.
- Class schedules must be managed efficiently to meet company efficiency and usage targets.
- Virtual tutoring sessions require careful management.
- Student academic progress must be closely monitored.
- Executing programs and initiatives flawlessly is also crucial.
- Time management and compliance with company and regulatory requirements are essential skills for this role.
- Conducting conferences with partner program directors to review progress, adjust academic plans, and renew enrollments is another key responsibility.
- Excellent time management, planning, and prioritization skills are necessary.
- Ability to organize and manage multiple responsibilities successfully.
- A professional and approachable demeanor is expected.
- Ability to prioritize and focus on key objectives, which may change from month to month.
- Effective communication both in virtual environments is a must.
- Proficiency in using all communication media, including in-person, phone, and video.
- Ability to build engagement and trust in virtual relationships, whether with customers or team members.
- Works well with others.
- Learning agility - able to adapt to changes in work environment by changing behaviors as required.
- Able to acquire new skills as required.
- Ability to engage, manage, and grow virtual relationships with customers, employees, and business partners (e.g. local schools).
- Ability to manage remote teachers.
- Ability to work independently.
- High tolerance for ambiguity.
- Bachelor's Degree required.
- 2-3 years progressive career growth.
- Experience working in a virtual operations and team environment.
- Bilingual in English and Spanish beneficial.
- Proficient in Microsoft Office and Google applications.
- Fully Remote Work Arrangement.
- PTO (Paid Time Off) benefits.
As a member of our team, you will enjoy a fulfilling career with opportunities for growth and development.
We value our team members' contributions and offer a comprehensive benefits package that includes fully remote work arrangements, PTO, and more.
-
Customer Service Representative
7 days ago
Dasmariñas, Calabarzon, Philippines TalentPop App Full timeJoin to apply for the Customer Service Representative role at TalentPop AppAbout UsTalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and...
-
Customer Service Representative
1 week ago
Dasmariñas, Calabarzon, Philippines TalentPop App Full timeAbout UsTalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insuranceHoliday bonusesPermanent work-from-home setupOpportunities...
-
Customer Service Representative
1 week ago
Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱25,000 - ₱40,000Customer Service Representative Job OpportunityAs a customer service representative, you will play a vital role in delivering exceptional service to our clients. Your primary responsibility will be to respond to customer inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer calls, emails, and chatsConduct...
-
Remote Customer Service Representative
1 week ago
Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱31,000 - ₱53,000Remote Customer Service RoleWe are seeking a skilled and friendly customer service professional to join our team. As a remote customer service representative, you will be responsible for managing inbound and outbound calls, resolving customer concerns, and building sustainable relationships with customer accounts.Key Responsibilities:Manage customer...
-
Customer Service Representative
1 week ago
Dasmariñas, Calabarzon, Philippines beBeeSupport Full time ₱600,000 - ₱1,000,000Customer Service Professional Job DescriptionWe are seeking a skilled professional to join our team as a Customer Service Representative. In this role, you will work with customers to ensure their continued support and success after implementing our payroll product.You will be responsible for resolving customer inquiries efficiently and effectively,...
-
Customer Service Representative
1 week ago
Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000We are seeking a highly skilled Call Center Representative to join our team. This role will be responsible for handling inbound and outbound customer inquiries, resolving issues efficiently, and providing exceptional service.ResponsibilitiesAnswer incoming calls in a professional and courteous manner.Respond to customer inquiries via email or phone.Resolve...
-
Customer Service Representative Position
1 week ago
Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱180,000 - ₱220,000Call Center Professional RoleWe are seeking a highly motivated and experienced customer service representative to fill a vital role in our organization. The successful candidate will be responsible for delivering exceptional customer experiences across various communication channels.Key Responsibilities:Handle incoming and outgoing calls professionally and...
-
Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱20,000 - ₱30,000Job Title: Remote Contingent Customer Service RepresentativeWe are seeking a skilled and dedicated individual to join our team as a Remote Contingent Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients via phone, email, and other communication channels.
-
Customer Service Representative Needed
1 week ago
Dasmariñas, Calabarzon, Philippines beBeeService Full time ₱4,000 - ₱7,000About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients through various communication channels including phone, email, and chat. Key ResponsibilitiesRespond to customer inquiries in a timely and...
-
Customer Service Representative
7 days ago
Dasmariñas, Calabarzon, Philippines beBeeRepresentation Full time $6,000 - $7,200Job OverviewAs a customer service representative, you will be the first point of contact for our clients and their customers.Key responsibilities include answering inbound calls, taking detailed notes on each call, and representing the client's company in a professional manner.The ideal candidate is highly organized, has excellent communication skills, and...
