IT Network Support Specialist

1 month ago


Makati City, National Capital Region, Philippines RCX Recruitment Inc. Full time

We are seeking a highly skilled IT Network Support Specialist to join our team at RCX Recruitment Inc. in a challenging and rewarding role.

About the Role

This position involves providing exceptional technical support to our clients, ensuring their IT systems run smoothly and efficiently.

The ideal candidate will have excellent communication skills, be proficient in network troubleshooting, and possess knowledge of PC and printer hardware and software.

Key Responsibilities
  1. Provide technical support for IT systems, including installation, configuration, and maintenance.
  2. Manage relationships with IT vendors, negotiating prices and scopes of work.
  3. Ensure seamless operations by responding promptly to issues and requests.
  4. Address cybersecurity concerns and investigate root causes of technical problems.
  5. Collaborate with vendors to resolve technical issues on-site.
  6. Develop and implement strategies to improve IT system performance and security.

The salary for this role is estimated to be around $135,000 per annum, commensurate with experience and qualifications.

Requirements
  • Bachelor's degree in IT or a related field.
  • At least 3 years of experience in IT/IT BPO industry.
  • Native-level English language proficiency (N1/Business level).
  • Knowledge of network troubleshooting, PC, and printer hardware and software.
  • CCNA certification or equivalent preferred.
What We Offer

As an IT Network Support Specialist at RCX Recruitment Inc., you will enjoy a dynamic and supportive work environment, opportunities for growth and professional development, and a competitive salary package.



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