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Customer Service Representative

1 month ago

Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full time
Job Requirements

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gratitude Philippines.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone and other communication channels.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Work collaboratively with internal teams to achieve business objectives.
  • Meet or exceed performance targets and quality standards.

Requirements:

  • At least 2 years of college education.
  • 1 year of experience in a BPO environment, preferably in a voice and international setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Willingness to work onsite in Alabang and flexibility with scheduling.

What We Offer:

  • A competitive salary package up to 22k.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.