
Senior Project Manager
2 days ago
Join us in an exciting opportunity to lead project management initiatives that drive business outcomes. As a seasoned professional, you will oversee projects at customer experience centers, serving as the primary liaison and point of contact.
About the Role
As the primary liaison overseeing projects at our customer experience centers, you will be responsible for building, managing, and maintaining project documentation on a global scale. Your expertise will ensure projects are completed on time and within budget.
Key Responsibilities
- Build, manage, and maintain master project documentation.
- Partner with internal teams, senior executive level partners, and external clients and vendors.
- Communicate and document program requirements and status to clients, internal team members, and other partners.
- Support the deployment, promotion, and achievement of departmental and corporate strategy, business goals, and objectives.
- Identify risk and mitigation, and escalate when necessary.
Requirements
- Bachelor's degree or equivalent relevant experience.
- 2+ years' experience in a project management role leading the deployment of medium to large-scale global projects.
- Comfortable facilitating meetings and effectively completing project plans and deliverables for client-facing, senior, and executive level management.
- Experience with project management and word processing software, spreadsheet, and flowcharting applications (MS Project, Asana, MS Office, Excel, and Visio).
Benefits
- A supportive environment that fosters career growth and development.
- An inclusive culture that values diversity and community involvement.
- A global team of collaborative and lifelong learners guided by our company values.
- A comprehensive benefits package, including paid time off and wellness programs.
We Value Our Employees
We are committed to creating a workplace that is welcoming, inclusive, and respects individual differences. Join us in our mission to provide exceptional customer experiences powered by humanity and technology.
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