Support

The Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical expertise with leadership and coordination skills to provide high-ESSENTIAL DUTIES AND RESPONSIBILITIESLead and support a team of Service Desk Analysts in daily...

OverviewThe Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical expertise with leadership and coordination skills to provide high-ESSENTIAL DUTIES AND RESPONSIBILITIESLead and support a team of Service Desk Analysts in daily...

About The RoleAs a Trainer, you will play a pivotal role in training our new agents and collaborating with site leadership on various training initiatives. Your responsibilities will include:Conduct engaging classroom and virtual training sessions for new hires.Utilize diverse learning methodologies (e-learning, classroom, web-based/virtual, role-plays) to...

Join our team as a Company Nurse, where your dedication to health and well-being will play a crucial role in maintaining a thriving and vibrant work environment.What You Will Do:Attends medical concerns of employeesProviding first aid assistance to employees requiring emergency treatmentEvaluates sickness for issuance of medicinesReviews pre-employment...

Are you passionate about data, eager to make a difference in customer experiences, and looking to grow your career in business analysis? Join our growing team as a Junior Business Analyst with a focus on Customer Experience (CX) and be part of a mission to transform the way our customers engage with us.Why This Role?In this role, you'll be at the forefront...

About the Talent Acquisition Assistant PositionWe're seeking an experienced TA assistant with outstanding people skills to join our team. As a TA assistant, you'll work to attract excellent job candidates, conduct interviews, and identify future hiring needs.You'll need a wide variety of skills to succeed as a TA assistant: excellent communication skills,...

Job SummaryKDCI Outsourcing is looking for a highly skilled and customer-oriented IT Helpdesk Support Specialist to join our growing IT team. This is a hands-on technical support role with a strong focus on networking, cross-platform support, and SaaS administration. You will serve as the first line of escalation for complex technical issues, providing...

Job Title: IT Support Specialist\This is a mid-level technical role that delivers comprehensive IT support, manages infrastructure at the site level, and serves as a subject matter expert (SME) in specific IT domains.\This role bridges Tier 2 and Tier 3 support, ensuring the stability of IT services while actively contributing to system administration,...

The Support Engineer aims to effectively respond to technical issues, ensure system uptime, and maintain customer satisfaction through timely and proactive assistance. He/She serves as the single point-of-contact for customer incidents, inquiries and service requests received through email, call and service management tools. The Support Engineer works...

Job Title: Support Professional Are you passionate about delivering exceptional customer experiences? Do you possess excellent communication skills and a positive attitude?We're seeking a highly motivated individual to join our team as a Support Professional.### Key Responsibilities: Respond to customer inquiries and provide suitable solutions or...