Bilingual Technical Support Specialist
3 days ago
Company Overview:
Fujitsu Limited is a leading information and communication technology (ICT) company that provides innovative solutions to businesses around the world.
We are seeking a highly skilled Bilingual Engineer to join our team in Japan.
As a Bilingual Engineer, you will play a critical role in supporting our projects and providing translation services between Japanese and English.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
You will be responsible for:
- Implementing and supporting Japan projects
- Translating business and technical documents from Japanese to English, and vice-versa as needed
- Acting as a bridge during meetings between Japanese speaking clients' teams and English-speaking team members
- Communicating with Japanese speaking clients via phone, email, and chat, providing updates and alert escalation when needed
- Assisting in monitoring system alerts
- Communicating critical alerts and issues to relevant teams, ensuring adherence to SLAs
- Willing to learn new skills and technologies related to network, system administration, cloud, and automation
- Coodinating and helping during client visits
Work Schedule:
We offer a hybrid work schedule, allowing you to balance your work and personal life.
Additionally, we require ability to work in a 24x7 environment, including weekends and holidays.
Qualifications:
- N3 JLPT certification
- Experience in translation and interpretation preferably in a business or technical environment
- Excellent communication skills, with the ability to convey information clearly
- Ability to multitask and manage time effectively
- Ability to adapt to changing environments and demands with a willingness to take on new challenges and responsibilities as they arise
We value diversity and inclusion in the workplace. If you are passionate about working in a dynamic environment and contributing to the success of our team, please apply today.
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