Support and Service Representative

5 days ago


Manila, National Capital Region, Philippines PartnerHero Full time

PartnerHero is seeking a talented Support and Service Representative to assist our customers in a professional and efficient manner.

The successful candidate will have 2+ years of customer support experience, excellent spoken and written English, and a strong understanding of online marketplace platforms like Shopify, Shopee, etc.

  • Duties and Responsibilities:
  • Share feedback to the team on top issues or areas of improvement to drive more value to customers.
  • Propose new business processes and content that can be used to address common customer questions.
  • Troubleshoot any technical issues reported by customers.


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