Content Reviewer
3 weeks ago
About the Role:
Eteam Workforce Private Corporation is looking for a highly skilled Content Moderator to join our team. As a Content Moderator, you will play a crucial role in ensuring that our online marketplace remains a safe and enjoyable environment for our users.
Responsibilities:
- Perform manual moderation functions for incoming ads/users from different sources of report.
- Ensure listings and users in our platform are compliant to our policies.
- Identify and act on suspicious or undesirable content or behavior in our platform.
- Perform moderation functions using different tools.
- Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
- Send and Respond to tickets in relation to S&Q initiatives, fraud, disputes, account enforcement, and respond to authorities.
- Respond to escalation from different channels in the organization.
Requirements:
- Bachelor's/College degree in Business, Management, or IT related courses.
- Background on Quality Assurance or Administrative experience is preferred.
Technical Skills:
- Basic proficiency with office software like Microsoft Office, Google Docs, and any relevant industry-specific programs.
- Detail oriented mindset – to spot patterns quickly even with limited variables.
- Highly analytical in discerning different levels of content compliance.
Others:
- Conversant in English & Filipino whether verbal or written.
- Good interpersonal skills and is a team player.
- Great passion for technology and self-growth.
- Tech-savvy; requires minimum training to learn new systems & technology.
- Ability to work in a fast-paced, high-pressure, deadline-driven environment.
- Strategic thinking and an outstanding problem-solving skills and overall positive attitude.
- Must be willing to work on a 12-month contract.
- Temporary work from home arrangements.
We offer:
Salary Offer: Php21,000 - Php23,000
Contract Duration: 12 months
Work Arrangement: WFH (until further notice)
Location: Ortigas, Pasig
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