Content Reviewer

3 weeks ago


Ortigas Pasig, Philippines Eteam Workforce Private Corporation Full time

About the Role:

Eteam Workforce Private Corporation is looking for a highly skilled Content Moderator to join our team. As a Content Moderator, you will play a crucial role in ensuring that our online marketplace remains a safe and enjoyable environment for our users.

Responsibilities:

  • Perform manual moderation functions for incoming ads/users from different sources of report.
  • Ensure listings and users in our platform are compliant to our policies.
  • Identify and act on suspicious or undesirable content or behavior in our platform.
  • Perform moderation functions using different tools.
  • Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe.
  • Send and Respond to tickets in relation to S&Q initiatives, fraud, disputes, account enforcement, and respond to authorities.
  • Respond to escalation from different channels in the organization.

Requirements:

  • Bachelor's/College degree in Business, Management, or IT related courses.
  • Background on Quality Assurance or Administrative experience is preferred.

Technical Skills:

  • Basic proficiency with office software like Microsoft Office, Google Docs, and any relevant industry-specific programs.
  • Detail oriented mindset – to spot patterns quickly even with limited variables.
  • Highly analytical in discerning different levels of content compliance.

Others:

  • Conversant in English & Filipino whether verbal or written.
  • Good interpersonal skills and is a team player.
  • Great passion for technology and self-growth.
  • Tech-savvy; requires minimum training to learn new systems & technology.
  • Ability to work in a fast-paced, high-pressure, deadline-driven environment.
  • Strategic thinking and an outstanding problem-solving skills and overall positive attitude.
  • Must be willing to work on a 12-month contract.
  • Temporary work from home arrangements.

We offer:

Salary Offer: Php21,000 - Php23,000

Contract Duration: 12 months

Work Arrangement: WFH (until further notice)

Location: Ortigas, Pasig



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