Content Review Specialist

1 month ago


Pasig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time
Job Overview

We are seeking a highly skilled Content Review Specialist to join our team at Eteam Workforce Private Corporation.

About the Role

This is a unique opportunity to work as a Content Moderator, performing manual moderation functions for incoming ads and users from various sources. The ideal candidate will ensure that listings and users on our platform comply with our policies, identifying and acting on suspicious or undesirable content.

Responsibilities
  • Perform manual moderation functions using different tools to maintain the integrity of our platform.
  • Identify areas of improvement and suggest solutions to enhance user experience and keep the marketplace safe.
  • Send and respond to tickets related to S&Q initiatives, fraud, disputes, account enforcement, and respond to authorities.
  • Respond to escalations from different channels within the organization.
Qualifications
  • Bachelor's/College degree in Business, Management, or IT-related courses.
  • Background in Quality Assurance or Administrative experience is preferred.
Technical Skills Required
  • Basic proficiency with office software like Microsoft Office, Google Docs, and relevant industry-specific programs.
  • Detail-oriented mindset to spot patterns quickly even with limited variables.
  • Highly analytical skills to discern different levels of content compliance.
Salary and Benefits

The estimated salary for this role is Php 21,000 - Php 23,000 per month, depending on location and experience. This is a temporary work-from-home arrangement with a contract duration of 12 months.

Working Conditions

The ideal candidate must be able to work in a fast-paced, high-pressure, deadline-driven environment. Strategic thinking and outstanding problem-solving skills are essential for success in this role. The ability to work independently and as part of a team is also required.



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