Content Review Specialist
1 month ago
Job Summary
We are seeking a highly skilled Content Moderator to join our team at Eteam Workforce Private Corporation. As a Content Moderator, you will play a critical role in ensuring the quality and integrity of our online marketplace. Your primary responsibility will be to review and moderate content to ensure compliance with our policies and guidelines.
Key Responsibilities
• Review and moderate content to ensure compliance with our policies and guidelines
• Identify and act on suspicious or undesirable content or behavior in our platform
• Perform moderation functions using different tools
• Identify areas of improvement and suggest solutions to enhance User experience to keep the marketplace safe
• Send and Respond to tickets in relation to S&Q initiatives, fraud, disputes, account enforcement, and respond to authorities
• Respond to escalation from different channels in the organization
Requirements
• Bachelor's/College degree in Business, Management, or IT related courses
• Background on Quality Assurance or Administrative experience is preferred
• Basic proficiency with office software like Microsoft Office, Google Docs, and any relevant industry-specific programs
• Detail oriented mindset – to spot patterns quickly even with limited variables
• Highly analytical in discerning different levels of content compliance
• Conversant in English & Filipino whether verbal or written
• Good interpersonal skills and is a team player
• Great passion for technology and self-growth
• Tech-savvy; requires minimum training to learn new systems & technology
• Ability to work in a fast-paced, high-pressure, deadline-driven environment
• Strategic thinking and an outstanding problem-solving skills and overall positive attitude
• Must be willing to work on a 12-month contract
• Temporary work from home arrangements
What We Offer
We offer a competitive salary range of Php21,000 - Php23,000, a 12-month contract, and temporary work from home arrangements. If you are a highly motivated and detail-oriented individual who is passionate about technology and self-growth, we encourage you to apply for this exciting opportunity.
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