BPO Training Professional

3 weeks ago


Pasig, National Capital Region, Philippines RSD Human Resources Management Consultancy Full time
Job Description

We are seeking an experienced Training and Quality Supervisor to join our team at RSD Human Resources Management Consultancy.

The ideal candidate will have a strong background in training and quality assurance, with a minimum of 3 years of experience in a BPO environment.

Responsibilities will include:

  • Developing and implementing training programs to enhance employee skills and knowledge
  • Conducting quality assurance audits to ensure compliance with company standards
  • Investigating and resolving quality issues in a timely and effective manner

The successful candidate will be a strategic thinker with excellent communication and interpersonal skills.

They will also have a strong understanding of quality management principles and practices, as well as the ability to work in a fast-paced environment.



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