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Operations Associate

2 weeks ago

Manila, National Capital Region, Philippines Topsource Labor Service Cooperative Full time
Role Overview

The Account Management Assistant plays a vital role in Topsource Labor Service Cooperative by coordinating with clients to meet their needs. Key responsibilities include conducting employee orientations, monitoring attendance, and providing regular updates on sales and business reviews.

This role requires effective communication, organization, and problem-solving skills. The ability to work independently and as part of a team is essential.

Assisting clients in scheduling product orientations, office meetings, and general assemblies is also a key responsibility. Performance evaluations for employees will be conducted in coordination with clients and their recommendations based on KPI.

Achieving excellent customer satisfaction through efficient service delivery is crucial. Regular feedback and continuous improvement are expected in this role.

Key Responsibilities
  • Conduct employee orientations
  • Monitor attendance and punctuality
  • Provide regular updates to clients
  • Collaborate with clients to meet their needs
  • Conduct performance evaluations
Requirements
  • Bachelor's degree from any 4-year course
  • At least 1-2 years of experience in the same field
  • Willingness to travel
  • Proficiency in Microsoft Office
  • Availability to work in Sta Mesa, Manila