Senior Technical Support Specialist

5 days ago


Cebu City, Central Visayas, Philippines Prince Retail Group of Companies Full time

Prince Retail Group of Companies is a fast-growing retail chain that aims to provide affordable quality merchandise to communities nationwide.

We are seeking a highly skilled and experienced individual to lead our technical support team and ensure seamless operation of our enterprise applications.

Responsibilities:
  • Lead and manage the technical support team responsible for troubleshooting and resolving application issues.
  • Develop and implement strategies to improve team performance and efficiency.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 3 years of experience in application support or related IT role with supervisory experience.
  • Strong technical knowledge of enterprise applications, database management, and SQL query languages.


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