Senior Digital Logistics Specialist

6 days ago


Manila, National Capital Region, Philippines International Container Terminal Services, Inc. (ICTSI) Full time
About the Role

We are seeking a highly skilled Digital Transformation Sr. Specialist to drive the adoption of our digital initiatives across PH Terminals.

The successful candidate will have experience in digital logistics, business development, and customer-focused digital solutions.

Key Responsibilities
  • Digital Project Roll-out & Implementation: Develop and execute digital transformation strategies that align with business goals, focusing on rolling-out ICTSI digital solutions to PH Terminals.
  • Customer-Centric Experience Optimization: Design and implement digital solutions that improve customer engagement and retention, collaborating with CRM and IT teams.
  • PH Terminal Governance: Establish PH Terminal communities – Docs, Ops, HSE, IT, Commercial to unlock a streamlined and standardized Philippine Terminal Operation.
  • Collaboration Across Teams: Work closely with PH Terminals, Global IT and internal teams in PHComm to ensure digital solutions meet both business and customer needs.
  • Data-Driven Decision Making: Establish and promote customer feedback mechanism to get insights and initiate customer-driven improvements.
  • Change Management: Support the development of change management plans to ensure smooth transitions to new digital tools for PH Terminals.


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