Strategic Knowledge Architect

7 hours ago

Tarlac City, Central Luzon, Philippines beBeeKnowledge Full time $1,700 - $22,000

Strategic Knowledge Architect

We are seeking an experienced Strategic Knowledge Architect to lead and manage our knowledge management function.

The ideal candidate will possess exceptional technical acumen, a keen eye for linguistic precision, and the ability to translate complex technical concepts into clear, actionable knowledge for diverse audiences.

Key Responsibilities:
  • Develop and Implement Knowledge Management Strategy
  • Manage and Organize Knowledge Base
  • Collaborate with Cross-Functional Teams
  • Analyze and Improve Knowledge Management Processes
Requirements:
  • Minimum 3+ years of experience in IT Service Management
  • Hands-on experience as a Systems Administrator or IT Support Specialist
  • Proven experience in implementing KCS methodology
  • Demonstrated experience in technical writing and content quality assurance
Skills and Qualifications:
  • Technical Acumen: In-depth knowledge of operating systems, hardware, networking, and IT security concepts
  • Linguistic Proficiency: Exceptional command of the English language
  • Process and Methodologies: Expert-level understanding of ITIL v4 and KCS v6 principles and practices
  • Communication and Collaboration: Excellent written and verbal communication skills
  • Analytical and Problem-Solving: Strong analytical skills to interpret data and identify knowledge gaps

Benefits:

  • Great Place to Work certified
  • Remote work
  • Global exposure

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