Disaster Response Service Coordinator

1 day ago


Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱35,000 - ₱45,000
Job Opportunity

The Disaster Relief Call Center Representative plays a crucial role in delivering exceptional customer service to individuals affected by natural disasters. This dynamic environment demands adaptability, strong communication skills, and a passion for helping others.

Key Responsibilities:
  • Assist customers with inquiries related to disaster relief services
  • Learn and implement common solutions to improve the customer experience
  • Escalate customer dissatisfaction to the appropriate channels

The ideal candidate will possess excellent organizational, written, and oral communication skills, as well as the ability to type swiftly and accurately. Proficiency in Microsoft Office Suite and Windows operating systems is required.

Candidate Qualifications
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent interpersonal and conflict resolution skills
  • Ability to evaluate, troubleshoot, and follow up on customer issues
  • Strong team orientation and customer focus
  • Ability to thrive in a fast-paced environment where change and ambiguity are prevalent


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