
Audio Product Support Specialist
2 days ago
Job Summary
">We are seeking a skilled Technical Support Specialist to provide expert assistance to customers using Avid's audio products. As a member of our team, you will be responsible for resolving technical issues, managing support cases, and ensuring timely resolution of customer queries.
Key Responsibilities:- Providing technical support for Avid's audio products, including Avid Pro Tools and Audio Consoles
- Managing support cases through web-based submissions and phone calls
- Adhering to Avid's contractual Service Level Agreements (SLAs)
- Dealing with customers across various audio market segments, from creative enthusiasts to professional broadcasters
Skills and Qualifications
- Fluent English language skills
- Comfortable interacting with customers via phone and email
- Detailed understanding of audio products and technology
- Ability to identify complex issues and systematically resolve them
- Passion for the music, film, and broadcast industries
- Knowledge of network architecture and computer systems
- Experience working in corporate technical support or help desk environments
About Us
Avid enables creators to entertain, inform, educate, and enlighten the world. Our customers produce inspiring content, such as feature films, television programs, news broadcasts, and live concerts.
-
Audio Technical Support Specialist
3 days ago
Manila, National Capital Region, Philippines beBeeAudio Full time ₱800,000 - ₱1,200,000Job SummaryA technical support role is available for a professional with strong audio skills and experience working in a corporate environment.
-
Audio Asset Creator
1 day ago
Manila, National Capital Region, Philippines beBeeAudioProducer Full time ₱800,000 - ₱1,200,000\Role Summary: Audio Producer will oversee the creation and delivery of high-quality audio assets for our games. This includes coordinating with internal teams, managing external composers and sound designers, and ensuring seamless integration into our game engine.Key Responsibilities:Liaise between stakeholders to align on creative audio direction and...
-
MNL - Production Coordinator
13 hours ago
Manila, National Capital Region, Philippines Hogarth Worldwide Ltd Full timeHogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across...
-
Manila, National Capital Region, Philippines beBeeProductivity Full time ₱800Audio Team LeadWe are seeking an experienced Audio Team Lead to join our team. As a key member of our audio department, you will be responsible for leading the audio production process from concept to delivery.Liaise between the audio team, internal game teams, and stakeholders to ensure creative alignment and approvals across multiple projects.Coordinate...
-
Product Technical Support Specialist
24 hours ago
Manila, National Capital Region, Philippines beBeeSupport Full time $40,000 - $60,000Job OverviewThis role is part of a dynamic team responsible for delivering advanced technical support to customers using our products.The Product Support Specialist I/Support Engineer will play a vital role in monitoring, troubleshooting, and escalating cases appropriately.Responsibilities include responding to customer inquiries, monitoring the service...
-
Senior Production Technicians
3 hours ago
Manila, National Capital Region, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000Job OverviewThe Technical Operations Manager plays a pivotal role in ensuring the smooth execution of technical projects or departments. They lead and coordinate technical teams, guaranteeing the proper functioning and maintenance of equipment, troubleshooting issues, and implementing safety and quality standards.Key Responsibilities:Manage all technical...
-
Product Support Specialist I
1 day ago
Manila, National Capital Region, Philippines RELX Full timeDescriptionLexisNexis ThreatMetrix is an enterprise solution for digital identity intelligence and digital authentication that is trusted by over 5,000 leading global brands to inform daily transaction decisions. By combining digital identity insights built from billions of transactions with leading analytic technology and embedded machine learning, our...
-
Product Support Coordinator
24 hours ago
Manila, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱450,000We are seeking a highly skilled Product Support Specialist to join our team. This is a full-time role that involves providing administrative support for the general administration of all products relevant to the region.">The successful candidate will be responsible for entering and maintaining supplier contracts in the system, performing quality checks, and...
-
Game Industry Character Artist
2 days ago
Manila, National Capital Region, Philippines beBeeCharacterArtist Full time $90,000 - $120,000About Us">We are a leading provider of technical and creative solutions to the video game industry, offering a range of services including code development, art production, localization, audio production, quality assurance, player support, community management, and data sets.],
-
Product Specialist
1 day ago
Manila, National Capital Region, Philippines Tyler Technologies Full timeThe Product Specialist is an entry-level role that supports the software design process by working with developers and clients to gather and translate application requirements and begin the software design process. The Product Specialist is responsible for managing assigned tasks with guidance, while developing the ability to independently prioritize and...