Senior Finance Account Manager

3 days ago

Cebu City, Central Visayas, Philippines beBeeFinanceAccountant Full time ₱600,000 - ₱1,200,000
About the Role

We are seeking a seasoned Account Manager to oversee our clients' outsourced finance and accounting services.

Key Responsibilities:
  • Act as the primary point of contact for assigned finance and accounting outsourcing clients.
  • Lead client onboarding, ensuring smooth knowledge transfer, documentation, and process alignment.
  • Manage client communications, including weekly updates, monthly service reviews, and issue resolution.
  • Oversee invoicing, billing accuracy, collections monitoring, and financial reporting deliverables.
  • Track and report on SLAs and KPIs, preparing performance reports and action plans for improvements.
  • Collaborate with delivery teams (AP, AR, GL, Payroll, etc.) to ensure service quality and client satisfaction.
  • Escalate and resolve client issues quickly and effectively, maintaining high client trust.
  • Identify opportunities for service expansion or process enhancements within client accounts.
  • Support compliance with accounting standards, internal policies, and client-specific requirements.
  • Drive continuous improvement initiatives to streamline workflows and boost operational efficiency.
Requirements:
  • Bachelor's degree in Accounting, Finance, Business, or a related field.
  • CPA certification.
  • At least 3–5 years of experience in client account management, outsourcing services, or finance operations.
  • Strong understanding of finance and accounting processes (AP, AR, GL, Payroll, Financial Reporting).
  • Experience leading teams of Team Leaders or large teams.
  • Strong leadership and stakeholder management skills.
  • Excellent client engagement, communication, and relationship management skills.
  • Proficiency in Microsoft Office, GSuite, and accounting/ERP systems.
  • Experience in documenting and monitoring processes and workflows.
Preferred Qualifications:
  • Experience in finance & accounting outsourcing (FAO) or shared services.
  • Ability to thrive under tight deadlines and shifting client needs.
  • Strategic thinker with analytical and problem-solving abilities.
  • A mindset that goes beyond

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