IT Support Professional

3 days ago


Davao City, Davao, Philippines iSource Asia Business Solutions Corporation Full time

iSource Asia Business Solutions Corporation is seeking a highly skilled IT Support Professional to join our dynamic team onsite. In this role, you will provide essential technical support to our internal office staff, ensuring the efficient operation of our systems, hardware, and software.

Your expertise in troubleshooting technical issues, maintaining equipment, and offering solutions to enhance productivity will be key in this position.

The main focus of this role is on supporting the office team, but there may be occasional opportunities to assist clients directly.

This role requires a mix of technical skills, customer service orientation, and the ability to communicate complex issues in a clear and simple manner.

Key Responsibilities:
  • Provide onsite technical support to internal office staff, ensuring the smooth operation of hardware, software, and systems.
  • Troubleshoot and resolve technical issues related to desktops, laptops, printers, networking, and other office equipment.
  • Assist with the installation, configuration, and setup of company systems and devices.
  • Perform regular maintenance and checks on office equipment to ensure they are working properly.
  • Provide training and guidance to staff on best practices for using office technology and troubleshooting common issues.
  • Work closely with other departments to identify and resolve technical problems affecting internal operations.
  • Maintain clear and organized records of support requests, resolutions, and customer feedback.
  • Occasionally provide technical support to external clients as needed, following company protocols.
  • Stay current with the latest technologies and trends in the industry to provide the best possible support.


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