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Chatbot Experience Enhancer

1 week ago

Manila, National Capital Region, Philippines SeaBank Philippines Inc. Full time
About the Role:
As a Chatbot Analyst - Operations Support, you will play a critical role in ensuring the seamless operation of our chatbot platform. Your responsibilities will include developing and implementing strategies to enhance the user experience, conducting comprehensive analyses of user behavior, and collaborating with stakeholders to understand policy and process dependencies.

Key Requirements:
  • Bachelor's Degree or equivalent.
  • At least 1-2 years of work experience in Chatbot/UAT Testing.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.