
Luxury Customer Service Specialist
2 days ago
We are seeking a highly skilled customer service representative to join our team. As a customer service representative, you will be the face of our company, responsible for delivering exceptional customer experiences.
The ideal candidate will possess excellent communication skills, a keen eye for detail, and a passion for delivering outstanding customer service.
Responsibilities- Provide professional support to customers via phone, email, or chat.
- Offer knowledgeable assistance with luxury products, addressing customer queries and concerns.
- Utilize CRM tools to efficiently manage customer interactions and improve overall experience.
- Collaborate with internal teams using Slack and GSuite for seamless communication.
- Strong enthusiasm and commitment to delivering exceptional customer service.
- Excellent written and spoken English language skills.
- Familiarity with CRM systems, Slack, and GSuite is an advantage.
- A competitive compensation package ranging from $550-$800 per month.
- An attendance bonus and performance bonus for outstanding contributions.
- 13th salary after completing one year of service.
- Paid holidays including Christmas, NY, Easter Off + 5 Days PTO.
We are a leading online retailer specializing in diamonds, engagement rings, and fine jewelry. With over 35 years of market success, we offer long-term security and stability.
As part of our team, you will have access to competitive opportunities for skill development and career advancement in the fine jewelry industry.
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